With Hour One, we ensure that you actually pay for what you use!
This article will go over when your minutes are and are not used.
When minutes are NOT used
Minutes for your account are not used when you generate video previews. Meaning, you can select the 'Create Video' button as many times as your heart desires! Since this does not count as publishing a video, your account will not be deducted minutes. That way, you can be completely satisfied with your video creation before you decide to publish it!
When minutes ARE used
As previously mentioned, minutes are exclusively utilized when you publish a video. The act of publishing includes options such as Copy Link, Embed, Share to Social, or Download, and the amount of minutes deducted depends on the video's duration. Rest assured, we do not round up the deduction. For example, if you publish a 3-minute and 25-second video, only 3 minutes and 25 seconds will be deducted from your account, ensuring fair and accurate usage tracking. To learn more about publishing, click HERE
To clarify, you can share/embed/download a video as many times as you like and will only be charged for publishing once. Only when a change is made to the video (different template, changing the transcript, updating the content, etc) will the new time be taken when publishing.
If you have more questions about account minutes, please don’t hesitate to reach out to us HERE!